5. Different healthcare professionals will use different systems for calls
Just like a lot of companies out there that tend to use different platforms for the same purpose, there are many telehealth platforms your doctor could be using. Jesse P. Houghton, MD, of Southern Ohio Medical Center, advises patients to learn about how their appointment will be held by contacting the staff at their doctor’s office before their virtual visit.
“My office uses a software called Doxy.me, however there are several other platforms that can be used,” he says. Houghton’s practice sends a text message to their patients’ phones prior to the appointment. The message contains a link for the video call. However, it’s always a good idea to check with your medical provider about what methods and software they will be using.
